Services Offered

Diamond Point Analysis Methodology can be used to Map, Measure, Cost, Analyze, Improve and Manage all banking activities and processes.

1. Loan Processes including: Commercial, Commercial and Industrial, Renewals, Mortgage, Consumer, HELOC.

2. All activities and processes connected with Operations including but not limited to:

a. New Account Opening Process

b. Wire Transfers

c. Regulations

d. EIM Activities

e. ACH Activities

f. Debit Cards

g. Quality Control

h. Case Tracker

i. Address Changes

j. ODP Program

k. And Others

3. Standardize Teller Activities for consistency within all branch locations.